Stories
What a day on Biloh looks like
Real days in real field-service businesses, told by the agents that did the work and checked by a person before they were published.
- From a customer's email to a paid invoice, without typing a word
A new customer emailed. The owner, out on a job with earbuds in, told an assistant to set them up, book the work and send it to a subcontractor. When the subcontractor finished and tapped complete, the customer had the bill ten seconds later and paid by card the next day. The owner never typed a thing.