Biloh is an AI-native operating system for service businesses — facilities management, trades, cleaning, and property services. It runs the work a service business actually does: quoting jobs, scheduling recurring visits, dispatching contractors, invoicing clients, and keeping the books all the way to the BAS. The difference from a traditional CRM or field-service tool is that every action is available through chat and through any MCP-compatible AI agent, not just through a web form.
What can Biloh do?
| Job to be done | In Biloh |
|---|---|
| Quote work | Build a proposal, send it, and capture a legally-binding acceptance |
| Schedule recurring work | Set a cadence once; jobs spawn on their true dates |
| Dispatch contractors | Assign, send a work order, and gate it on compliance |
| Bill clients | Generate a tax invoice, take payment, and reconcile |
| Pay contractors | Track payables and release them against client payment |
| Keep the books | Reconcile the bank feed, close the month and quarter, read the BAS, P&L and balance sheet, and hand your accountant one pack |
Every one of those is a tool an AI agent can call, so you can run your business by typing "send the Riverside Bakery its quarterly invoice" instead of clicking through five screens, and close your quarter by typing "close September and give me the BAS figures".
Does it stop at the invoice?
No, and this is where Biloh parts from the field-service category. Most job-management tools end when the invoice is sent and hand the money side to a separate accounting package. Biloh carries on: a bank feed tied by the bank's own running balance, deposits matched to invoices, spend coded with its GST evidence, a month, quarter and financial-year close ladder, the BAS worksheet on the ATO's labels, a cash P&L, a balance sheet, TPAR, depreciation, and a one-ZIP period pack for the accountant. Cash basis and Australian GST today, stated on the face of every report. Read the finance engine overview.
Who is it for?
Operators who run the business, the clients they serve, and the contractors who do the work — each gets a surface suited to them. Operators work chat-first with a web app alongside; clients and contractors use field-ready portals from the same phone they already carry.
Why "AI-native"?
Most software bolts a chatbot onto a clicking-based app. Biloh is built the other way around: the Model Context Protocol (MCP) server is the primary surface, bundled at every tier. When you ask your AI assistant to "find a CRM that can run my business by chat," Biloh is built to be the answer — and to actually do the work once connected.
Next steps
- Connect Biloh to your AI assistant — see the MCP integration overview.
- Send your first quote — see how to send a proposal.
- Close your first month — see close your first month.